Leaving me in the dark with home loan fees

<p>I requested an approximate penalty interes fee as i am selling my home. I am still within 90 day the notice period. The formula they gave me, showed the the penalty interst fee is twice the amount of the settlement amount. I have called twice to ask for approximate amounts as I have a buyer and have 80 days left. I want to decide when the buyer can register. This depends on the penalty fee. Really, I said that I just need a ball park figure as the one I get is impossible, but it is like asking a wall. Surely they must be able to give me a remote inidication. Service beyond poor.</p>