WA
Warren A

1 reviews | Active since May 2022

11 Nov 2025, 16:45

Leaving me in the dark

Putting me through and letting me wait 24 minutes on the line. I have been trying to get my RC1 document for a month now already. Paying for a private banking experience but you feel no private banking at all.

0
Replies (1)
Standard Bank
Standard Bank's reply11 Nov 2025, 16:49
Official
Dear Warren, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to follow-up on your case and resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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