tT
tyleradammcdonald T
1 reviews | Active since Sept 2012
27 Jun 2021, 19:25
Leave standard bank they treat clients with non response
This is my second review in a week
Seeing as standard bank responded on this platform to deceive and imply they assist clients
But then did not in fact contact me at promised
I now have reveal that they do not keep thier word
You raise a compliant they imply on the platform with response that they are going to assist and then don’t
Manipulate and decieving and lying is not acceptable
It’s not acceptable that for a week you did not contact me to address the issue
Even worse you come on here and lie to save face to general public that you intend to assist and then don’t
I’ll close all my business dealings with standard and move to a bank that cares for its clients
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
28 Jun 2021, 04:34Hello Tyler,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply28 Jun 2021, 04:34
Official
Hello Tyler,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
tT
tyleradammcdonald T's updateReviewer Update
28 Jun 2021, 09:48This is the exact word for word response I received last time
You even send generic messages clearly this is a robotic response
No wonder standard bank does not attend to matters
No one is actually on the other end to address
You even send generic messages clearly this is a robotic response
No wonder standard bank does not attend to matters
No one is actually on the other end to address
tT
tyleradammcdonald T's update28 Jun 2021, 09:48
Reviewer Update
This is the exact word for word response I received last time
You even send generic messages clearly this is a robotic response
No wonder standard bank does not attend to matters
No one is actually on the other end to address
You even send generic messages clearly this is a robotic response
No wonder standard bank does not attend to matters
No one is actually on the other end to address
