CB
Christopher Brodie-smith

1 reviews | Active since Jan 2011

30 Jul 2015, 18:13

Leave me alone

Where to begin....<br> <br> I am only using hellopeter because I have given up trying to contact you anyway else. Your complaints and resolution department never responds (maybe you should look into that)... and I am being HARASSED by legal teams informing me I owe Standard Bank money. As discussed with TWO different law firms, you have the wrong person. I thankfully... THANKFULLY left standard useless bank last year with everything settled. Somehow you caught onto me with a similar name... not even the same name of someone who obviously owes you money. I am sick to death of your mistaken calls. STOP... STOP.... STOP CONTACTING ME. <br> <br> I would actually like to contact your legal department as it is getting to that stage where I am seeking legal action for mistaken identity but once again, I can't even contact anyone due to your useless call centre.<br> <br> I am grateful EVERY DAY that I no longer bank with you.<br> <br> The only thing that I would be even more thrilled with is if I could have your legal department number.

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Replies (1)
Standard Bank
Standard Bank's reply31 Jul 2015, 11:20
Official
Hello brodie84,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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