1 reviews | Active since Mar 2018
Lazy Tellers
Good Day,
Yesterday I visited the Clearwater Mall Standard Bank, and I have to admit that the incompetence at the front desk, was atrocious! ALL I needed was a document stamped and my account verified for the document. Something that could have taken LESS than 5 minutes. 7 months ago, I completed the same document at the Sandton City branch AT THE FRONT DESK, and didnt have to inconvenience myself to get into a line of more than 15 people for ONE document that could have been sorted at the front desk.
Dear Lea Hendricks
Thank you for your posting your comments.
We apologize for the inconvenience and frustration in your experiencing.
We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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*** (fax)
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Dear Lea Hendricks
Thank you for your posting your comments.
We apologize for the inconvenience and frustration in your experiencing.
We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***