jJ
joebf J
1 reviews | Active since Jul 2017
29 Oct 2020, 12:42
Lawyer's letter
Why do you give loyal customer over to lawyers stating that they I'm behind on payments what is due end of the month and standard bank controls the debit orders????
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
29 Oct 2020, 14:13Good day Joe Ferreira
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply29 Oct 2020, 14:13
Official
Good day Joe Ferreira
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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jJ
joebf J's updateReviewer Update
04 Nov 2020, 08:53I spoke to another person at standard bank VAF, and is clear that the head doesn't know what your feet is doing! I app**** for the 3 month covid grace period and this is what you are going on about!! You are the one's managing the account... anything happening on it is done by your staff..... not me.
jJ
joebf J's update04 Nov 2020, 08:53
Reviewer Update
I spoke to another person at standard bank VAF, and is clear that the head doesn't know what your feet is doing! I app**** for the 3 month covid grace period and this is what you are going on about!! You are the one's managing the account... anything happening on it is done by your staff..... not me.
Standard Bank's replyOfficial
13 Nov 2020, 11:58Dear Joe Ferreira
Thank you once again for posting your comments.
I refer to our telephonic conversations and email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our telephonic conversations and email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply13 Nov 2020, 11:58
Official
Dear Joe Ferreira
Thank you once again for posting your comments.
I refer to our telephonic conversations and email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversations and email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***