DP
Deharen P
1 reviews | Active since Mar 2015
21 Mar 2015, 11:56
Late response over 11 days and waiting
I attempted to withdraw 1000 rand from a standard bank ATM however the ATM did not dispense the cash but my account reflected that it had been dispensed. I logged a request over 11 days ago to get my funds returned to me. The call centre advisor said it would take 5 working days. Standard bank has failed to contact me even though I have called twice after to asked about my funds being returned
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Standard Bank's replyOfficial
01 Apr 2015, 14:46Hello Concerned person,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply01 Apr 2015, 14:46
Official
Hello Concerned person,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***