DM
Dakalo M

1 reviews | Active since Oct 2012

04 Apr 2016, 17:44

Late payment for loan

I went to Standard bank branch in Woodmead to apply for a loan, with all the documents, I needed money for Monday before the end of the day, the guy who was helping me said he need to double check my work because it was a loan I said is fine, he said it can only be done on Monday, which was still fine with me but as I am typing this message is to 6pm now, what I needed the money for is no longer available. So I would like you guys to cancel my loan with you. You failed to deliver in time. I don't need it anymore. You can keep the the account I opened.

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Replies (1)
Standard Bank
Standard Bank's reply05 Apr 2016, 13:38
Official
Hello Sad Customer,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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