1 reviews | Active since Oct 2017
Late payment
I deposited R800 at the standard bank ATM on the 16 of October 07:16 am at Bara Soweto. My transaction was cancelled due to technical problems and I never got my money back,but just a slip. The money was meant for my daughters educational trip of which she didn't go to. I went inside the bank and asked for help and was told I have to wait for 7 working days to be refunded. I'm a single mother of two who is unemployed. Today my daughter is going to write a test on the tour she was ment to go to. I'm so angry at Standard bank.
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Dear Tsoho Moshoeshoe
Thank you once again for your posting.
An email has been sent to you requesting more information.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Dear Tsoho Moshoeshoe
Thank you once again for your posting.
An email has been sent to you requesting more information.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Dear Tsoho Moshoeshoe
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Dear Tsoho Moshoeshoe
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,