Late & No Service - Home Loans Department

I am utterly appalled at the lack of urgency given to home loan applications and the approval process.<br> <br> In terms of our offer to purchase, we had to have bond confirmation by Friday 26 June. We have been anxiously waiting for feedback from Standard Bank. Having literally banked with Standard Bank my entire life, and the fact that our first home loan was with Standard bank, we thought they would be keen for repeat business. Sadly not. <br> <br> While every other bank has responded and granted approval, Standard Bank is still trying to confirm employment. The question begs as to how much business Standard Bank is losing. Perhaps you should focus your energies on what you are good at, what ever that may be, because it certainly isn't home loans.<br> <br> I am relieved that a bond originator has been assisting us with the process, and thanks to them we will still be seeing this transaction through. <br> <br> Just thought I would let you know how incredibly frustrating this has been, both with a new bond application and also cancellation of the existing bond. Thanks for nothing. <br> <br> I suppose I can now look forward to receiving your stock standard response that a resolution specialist will contact me.