TM
Telana M

1 reviews | Active since Dec 2015

02 Dec 2015, 09:01

late fee more than amount os

Watch out for late payment fee. My balance outstanding on my credit card was R128.00. Due date for installment was 04 Nov. I settled the outstanding debit balance by paying R200 on 06 Nov. Guess what late fee charge was R145.00.<br> <br> What's it even more frustrating is that Standard does not give the option to pay service fees on an annual basis, like they did in the past, so u constantly have to transfer small amounts every month into your account and if you ddon't you get slapped with R145.00 late fee.

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Replies (1)
Standard Bank
Standard Bank's reply03 Dec 2015, 08:35
Official
Hello tmyburgh1,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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