TM
Telana M
1 reviews | Active since Dec 2015
02 Dec 2015, 09:01
late fee more than amount os
Watch out for late payment fee. My balance outstanding on my credit card was R128.00. Due date for installment was 04 Nov. I settled the outstanding debit balance by paying R200 on 06 Nov. Guess what late fee charge was R145.00.<br> <br> What's it even more frustrating is that Standard does not give the option to pay service fees on an annual basis, like they did in the past, so u constantly have to transfer small amounts every month into your account and if you ddon't you get slapped with R145.00 late fee.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
03 Dec 2015, 08:35Hello tmyburgh1,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply03 Dec 2015, 08:35
Official
Hello tmyburgh1,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
