FS
Funeka S

1 reviews | Active since Jun 2016

29 Jun 2016, 12:50

Late EState Issues - ***

<p>Dear</p> <p> </p> <p>We have an Estate with Standard Bank Trust that we trying to resolve. A property left. We were in final process of moving my Bond from ABSA that I am currently Paying to Standard Ban which is about R100 000 still old have kept up with Payments. Now without informing me Elizabeth Fereiera from Standard Trust with the Lawyers are in a process of de-registering my Bond with ABSA to sell the property that is the information i received from ABSA that was never the agreement with Standard Bank.</p> <p> </p> <p>I am also not happy with the 2 years it has taken to resolve the issue of this Late Estate - ********** 297. Lots of times things are done at Standard without informing me. Also it is very difficult to get hold of Elizabeth Ferreira to track progress.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Funeka Simani</p> <p> </p>

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Replies (3)
Standard Bank
Standard Bank's reply29 Jun 2016, 13:58
Official

Good day Funeka Simani

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply30 Jun 2016, 12:36
Official

Good day Funeka Simani

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

**********
Standard Bank
Standard Bank's reply20 Jul 2016, 09:34
Official

Dear Lunga

As per our e-mail correspondence, we are still looking into the matter and will provide feedback as soon as possible.

Thanks,

Nkululeko Sithole

Complaint Resolution Centre

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