YA
Yusuf A

1 reviews | Active since May 2010

16 Aug 2016, 10:15

Late Estate Frustrations

<p>As if dealing with the death of a parent isnt stressful enough, along comes Standard Bank to make things all that more stressful. My attorneys have been attemping to get a settlement figure from Standard Bank for what seems like forever to close out my Late Fathers estate. Every other bank, broker and investor has paid out except for a measly two thousand rand by Standard Bank. To make matters worse, noone can be called on to deal with this directly. It can only be handled by fax or email. And obviously noone responds to the many email sent to them. Pretty poor way to deal with a deceased client dont you think???? </p>

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Replies (2)
Standard Bank
Standard Bank's reply17 Aug 2016, 07:50
Official

Good day Yusuf

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply22 Aug 2016, 14:15
Official

Good day Yusuf

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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