LA
Lance A

1 reviews | Active since Aug 2015

18 Nov 2022, 15:21

Largest bank in Africa? More largest Failure

So the the ******* at Standard Bank are now complaining that my account is negative. The same ******* who saw and responded to 15 Hellopeter reviews and promised to resolve my matter. They eventually called and the consultant agreed to my concerns and then disappeared. The same ******* who could NOT protect my account from ***** after I begged and begged are now complaining when I take funds elsewhere that my account is in negative. Will you deposit monies in a bank with the POOREST security systems on earth? I can forgive that but you cannot forgive TERRIBLE, disgusting service and treatment of clients. This post might come across as dramatic and me projecting but this issue has been dragging on since september 3rd? any sane person will be agitated. I pray for the employees of Standard Bank who lies and treats clients like trash also to have accounts with the bank (highly doubt) and have their monies ******. I am a finance professional and NO wonder people with professional banking accounts rather prefer FNB and ABSA.

0
Replies (3)
Standard Bank
Standard Bank's reply18 Nov 2022, 15:42
Official
Good Day Lance

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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LA
Lance A's update28 Nov 2022, 10:42
Reviewer Update
Oh yes you have escalated it so badly, now why has NO one contacted me to resolve this issue? This bank has become a government ******* agency. I will print all this reviews as evidence when I report you to the Banking Ombudsman.
Standard Bank
Standard Bank's reply28 Nov 2022, 11:04
Official
Good day Lance

Apologies for the delayed response.

We will follow up with our team and we will be in touch.

Thank you

Kind regards 
Standard Bank Help Centre 
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