DM
David M

1 reviews | Active since Apr 2015

07 Mar 2016, 08:21

Large debit order occur randomly

This has happened 3 times too many, I had Standard bank set a debit order for the amount owed on my credit card, lets say R4000 is owed, normal debit orders occurring with that amount in mind will process +/- R800, however every 4 or 5 months almost the whole amount if not ALL of it is debited in ONE payment.<br> <br> Unless I make a payment to pay the card off in ONE go I find this unacceptable, If this is how Standard bank likes to operate then I will happily move to FNB.<br> <br> Thank you.

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Replies (1)
Standard Bank
Standard Bank's reply07 Mar 2016, 14:05
Official
Hello DrMiller,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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