DM
David M
1 reviews | Active since Apr 2015
07 Mar 2016, 08:21
Large debit order occur randomly
This has happened 3 times too many, I had Standard bank set a debit order for the amount owed on my credit card, lets say R4000 is owed, normal debit orders occurring with that amount in mind will process +/- R800, however every 4 or 5 months almost the whole amount if not ALL of it is debited in ONE payment.<br> <br> Unless I make a payment to pay the card off in ONE go I find this unacceptable, If this is how Standard bank likes to operate then I will happily move to FNB.<br> <br> Thank you.
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Replies (1)Standard Bank's replyOfficial
07 Mar 2016, 14:05Hello DrMiller,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply07 Mar 2016, 14:05
Official
Hello DrMiller,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
