KS
Khuthadzo S
1 reviews | Active since Jan 2019
14 Dec 2020, 06:49
Lairs
So we had a stockvel account...We've been paying well so on thee 10th of November 2020 we putted the notice which we where told that for us to get our money we have to wait for 32days. N we have the paper that states we gonna get it on the 12 December 2020... Today it's the 14th still we haven't received it....as it was our 1st having account with standard bank, if we did know that we gonna have this problem we wouldn't even bother ourselves by opening it.. So disappointed
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Replies (2)
Standard Bank's replyOfficial
14 Dec 2020, 12:49Dear Khuthadzo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply14 Dec 2020, 12:49
Official
Dear Khuthadzo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Standard Bank's replyOfficial
24 Dec 2020, 15:41Hello Khuthadzo Sikhwari
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply24 Dec 2020, 15:41
Official
Hello Khuthadzo Sikhwari
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
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