SS
Sharika S
1 reviews | Active since Oct 2021
12 Oct 2021, 12:06
Lack Service and Care
After 20 years of banking with standard bank my husband and myself have received the worst experience of our life. Such a disappointment that there is such a lack of communication with they long standing clients. What's even worst is they don't realize without all their small clients this bank would be nothing.
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Replies (2)
Standard Bank's replyOfficial
13 Oct 2021, 00:28 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply13 Oct 2021, 00:28
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
SS
Sharika S's updateReviewer Update
13 Oct 2021, 09:56Good Day,
This is how terrible the service is with this bank. Not even a call. An apology, wouldn't help. I need all these claims paid in full and someone to call me. Your company ******s people and they money.
This is how terrible the service is with this bank. Not even a call. An apology, wouldn't help. I need all these claims paid in full and someone to call me. Your company ******s people and they money.
SS
Sharika S's update13 Oct 2021, 09:56
Reviewer Update
Good Day,
This is how terrible the service is with this bank. Not even a call. An apology, wouldn't help. I need all these claims paid in full and someone to call me. Your company ******s people and they money.
This is how terrible the service is with this bank. Not even a call. An apology, wouldn't help. I need all these claims paid in full and someone to call me. Your company ******s people and they money.