NM
Nkaiseng M

1 reviews | Active since Jan 2017

22 Jan 2018, 02:37

lack of tangible proof.

An amount of R70181.78 was due to be paid R2000.00 was the first transaction I made to reduce the amount due but for some odd reason it did not affect anything hence the reason why the following month I paid full amount required so I can have a refund of R2000.00 back, R35091.00 was paid I would like a refund of an extra R2000 paid on this account in October. As Bokwa incorporated already knows about the amount.

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Replies (1)
Standard Bank
Standard Bank's reply22 Jan 2018, 05:07
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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