Lack of Support & Assistance in Bad times

I wish to lodge a complaint of treatment I have receive in relation to my account with Standard Bank. First and for most I have been a Standard Bank Customer since I started to work from 1992. In 2007 I got the status of being a Private Banker since I was a senior manager. I have not been working since 2013 to date and I have been actively looking for work, though I did get a 5 months contract job in 2014 for 6 months. Regardless off all this, I have been servicing my account and paying the interest as expected and I even payed an amount of R24 000 on three occasion to my loan account.<br> <br> On the 21st of April 2015, I deposited R15 000 with the purpose that it will service my account and cover the loan repayment. Unfortunately I have receive a call from my banker notifying me that they don't have any \alternative"but the facility is going to be handover although there was money that was deposited. Today I was told that my accounts have been locked and that I will be handed over to the lawyers. I feel Standard Bank didn't try and assist me in anyway. They disregarded all the years I have been a client to them and now they don't even try to give me any possible alternatives. """