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1 reviews | Active since Feb 2017

06 Feb 2017, 21:16

Lack of statements for student loan

<p>I have a student loan that i am currently paying back monthly and on several occasions i have requested a monthly statement to be sent to me via email (this means send me my statement EVERY MONTH ) but no i literally have to go into the bank to get one printed..</p> <p> </p> <p>Then again i have to ask the consultant PLEASE make a note to send me a statement every month...and still nothing, i am so fed up!!! </p> <p> </p> <p>In almost two years of paying this loan i have only recieved 4 statements , only because ive had to go into the bank to get it!!!!</p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply07 Feb 2017, 14:52
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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