Lack of service in various departments

<p>I sent a request via secure message on 15/3/2017 on the 16th I was called by the branch to confirm that they would action my request. I have followed up with customer services Sifiso Mabizela was supposed to come back to me. Whe he didn't called customer services again only to be given incorrect information. Sent email to com plant resolution centre on two days and also no response ..I need this resolved asap as this has now placed me in breach of a contract </p>