LACK OF SERVICE

Hello Peter,<br> <br> On the 19th of December i had two small amounts taken out of my account and thought nothing of it as the reference was Acc Serv so I thought it was Standard debiting my account for services.<br> In January the same Acc Serv reference took R1050 + out of my account. I called St. Bank to find out what is going on and no one could answer. I went to the branch in Kloof and my card was stopped and assured that no one could take any further money out of my account. I was then sent an sms with a reference number *** and promised that the forensic team would get back to me.<br> <br> I called back on the 22-01, 29-01 and again today the 16-02 as no one has come back to me. I was then told today that St. Bank did tell me there was no ***** on the 05-01 - This is a LIE no one called me.<br> <br> I am still over R1000 out of pocket and no can help me. They say I have compromised my account by purchasing online. But the dates referred to I was not even on the internet and my card was in my wallet in my bag under my desk next to me. Still St. Bank cannot tell me where my money went to and how my account was hacked. Nor are the willing to help me get this money back.<br> <br> Today's call was over 23min