Lack of service

Item: Standard Bank
Rating: 1
Author: chaansmall C

Ask's for a financial statement from Feb 2021 to March 2022. I have to pay R600 for the statement only to find it's Mid August for a period of one year. Speaks to the Branch Manager who promises me she will sort it out today until nothing has been received. If a Branch Manager cant even get it right what hope is there for the branch...

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Replies (1)

Standard Bank's replyOfficial

16 Aug 2022, 08:01

Hi Chaan

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply16 Aug 2022, 08:01

Official

Hi Chaan

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards,

Standard Bank Hello Peter Team

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