1 reviews | Active since Dec 2015
Lack of Service
<p>Phoned ********** 341 and ********** 000 to get some assistance with internet banking, started phoning since 8am it is now 10.22am and still waiting for my call to be answered... This is unacceptable all I hear is their recording non stop, it has got so bad that the recording even stops as it has run out of stuff to say... really a sub standard bank</p>
Good day Cheryl
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Cheryl
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Cheryl
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Cheryl
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***