CHDT
Cornelis Hendrik Du Toit

1 reviews | Active since May 2012

26 Sept 2016, 06:32

Lack of Service

<p>I app**** for a home loan pledge with a promise to receive an anser within 10 working days. A month has gone by with no feedback. The most frustrating part is that I followed up by e-mail numerous time, also trying the main contact address, while the complaints button on the website doesn't work. </p> <p> </p> <p>Ref: ********** </p>

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Replies (2)
Standard Bank
Standard Bank's reply26 Sept 2016, 13:55
Official

Good day Cornelis Hendrik

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply26 Sept 2016, 16:10
Official

Good day Cornelis Hendrik

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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