CM
Christopher M

1 reviews | Active since Jun 2012

13 Oct 2015, 16:10

lack of service

This branch is terrible. Bulk teller cashier is made to use a broken money counter with the result that it takes very long to process transactions. On the regular teller side there is 1 cashier who is a trainee having to process 20 customers standing in a que all unsupervised. Best head office investigate this branch because bad service and zero management is the norm. I am sorry but I expect service for my bank fees!

0
Replies (1)
Standard Bank
Standard Bank's reply14 Oct 2015, 10:05
Official
Hello Christopher 101,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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