Lack of security and protection of customer accounts - totally useless

I’ve had two ***** cases which were never resolved and never got my money back. Now there’s a new issue with unauthorised debut orders from a company called Nudebt. I’ve checked online and it seems that a lot of Standard Bank customers have the same with the same company and yet none of them are getting assistance.

This company isn’t in any of my approved debicheck accounts, I never gave them permission to debit from my account and I don’t even know what the payment is for.

What is the point of having debicneck if your bank doesn’t use to authorise debit orders. Now I have to pay for reversals which I never approved. And yet Standard Bank will have the nerve to call and ask that we take surveys knowing very how *** their service is. Please cancel this debit order and I better not see it again next month.