MM
Mpho M

1 reviews | Active since Mar 2009

14 Oct 2020, 11:30

Lack of response to my email

Can someone please contact me or respond to the mail I sent to the Personal Lending Recoveries on 05Oct? I need confirmation of my settlement amount and account details where I should make the deposit.

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Replies (2)
Standard Bank
Standard Bank's reply14 Oct 2020, 16:40
Official
Dear Mpho

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply23 Oct 2020, 10:58
Official
Dear Mpho

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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