BO
Brendan O
1 reviews | Active since Jun 2020
10 Dec 2025, 09:36
Lack of response / non existent customer service
What a disappointment! I've been trying for nearly a week now just to get assistance with foreign transfers. I have said that it's urgent, but that doesn't seem to make the slightest bit of difference. This isn't the first time I've had to use Hellopeter to get a response out of Standard Bank. It's quite sad that it's come to this.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
10 Dec 2025, 09:40Dear Brendan,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Dec 2025, 09:40
Official
Dear Brendan,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
BO
Brendan O's updateReviewer Update
10 Dec 2025, 12:19Thank you.
Please use my email address *** to communicate. All I need is a consultant that can assist with questions surrounding payments to foreign bank accounts! And I would like to do it soon while the rand is strong!!
Please use my email address *** to communicate. All I need is a consultant that can assist with questions surrounding payments to foreign bank accounts! And I would like to do it soon while the rand is strong!!
BO
Brendan O's update10 Dec 2025, 12:19
Reviewer Update
Thank you.
Please use my email address *** to communicate. All I need is a consultant that can assist with questions surrounding payments to foreign bank accounts! And I would like to do it soon while the rand is strong!!
Please use my email address *** to communicate. All I need is a consultant that can assist with questions surrounding payments to foreign bank accounts! And I would like to do it soon while the rand is strong!!
BO
Brendan O's updateReviewer Update
11 Dec 2025, 13:27I have been put in touch with someone called Jeffrey, who unfortunately gives vague answers, and seems to have palmed me off on the isle of man, which I don't believe is necessary. Also very slow to respond. Please put me in touch work someone more senior who is able to answer questions directly and efficiently
BO
Brendan O's update11 Dec 2025, 13:27
Reviewer Update
I have been put in touch with someone called Jeffrey, who unfortunately gives vague answers, and seems to have palmed me off on the isle of man, which I don't believe is necessary. Also very slow to respond. Please put me in touch work someone more senior who is able to answer questions directly and efficiently