Lack of response from the Standard bank

Item: Standard Bank
Rating: 1
Author: George R

I have emailed standard bank customer care with a query. I have requested a call back, I have tried getting hold of the call centre and then again I requested a call back again. Needless to say I have had nothing from the bank and would like to ask the bank now please to give me a call back as I have a problem that I want sorted out

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

24 Nov 2020, 05:38

Hello George

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's reply24 Nov 2020, 05:38

Official