LACK OF RESPONSE - CARELESS BEHAVIOUR

Our Business Banker, Ms Daphney Magodielo, has continuously failed to reply to our countless requests. We need proof that an incoming international payment did not come through to our account. The account number was supp**** to her on the 17th of August and we are still sitting without a proper response from her. Our client sent a reference number indicating that the amount was credited, yet Daphney only managed to say \I didn't find this payment either"- We can't settle for that informal communication"