SL
Samantha L
1 reviews | Active since May 2016
26 Apr 2018, 08:07
Lack of response
On Monday, got an email with a letter from Standard Bank saying they are automatically changing everyone's Access Bonds unless we sms and someone will call to discuss other options available. We have 10 days to respond. Sent an sms to the number stipulated on Monday and NO consultant has phoned me 4 days later. Please call me to get this sorted as a priority.
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Replies (2)
Standard Bank's replyOfficial
26 Apr 2018, 09:23Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
Standard Bank's reply26 Apr 2018, 09:23
Official
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
SL
Samantha L's updateReviewer Update
30 Apr 2018, 14:02No one has contacted me from Standard Bank
Really Now!!!!
SL
Samantha L's update30 Apr 2018, 14:02
Reviewer Update
No one has contacted me from Standard Bank
Really Now!!!!