MM
Mpho M
1 reviews | Active since Mar 2009
11 Feb 2015, 16:20
LACK OF RESPECT
I visited the above mentioned branch to pay my Vodacom account only to find the bank did not have M65 deposit slip displayed on the counters and nobody was available in the banking hall to assist with deposit slips. I went to the teller to resquest for a slip and went out of the banking hall to take my call and in the passage came accross the security guard who was so disrespectful and made me feel so small and useless provided that I was not inside the banking hall. Upon requesting him to show some kind of respect he told me that he is doing his job I must get lost.<br> <br> His behavour was not acceptable at all, especially in the banking industry.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
12 Feb 2015, 10:16Hello poroza,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply12 Feb 2015, 10:16
Official
Hello poroza,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
