DB
Delia B
1 reviews | Active since May 2016
27 Oct 2022, 11:06
Lack Of Knowledge / Terrible Enterprise Direct Service / Exorbitant Fees
Hidden fees and charges are the name of the game. ********** service from Enterprise Direct. Severe lack of knowledge from Business Banking Team. Raised an issue in February and still no resolution. My card is constantly not working, which stops my business from transacting. I haven't been able to use my card since Monday morning, we're half-way through day 4 and still nothing works. Standard Bank ... you have let me down too many times.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
27 Oct 2022, 11:21Good Day Delia
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply27 Oct 2022, 11:21
Official
Good Day Delia
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
