MN
Mndeni N

1 reviews | Active since Aug 2012

24 Jun 2015, 14:32

LACK OF KNOWLEDGE & EXPERIENCE

Warren De Beer<br> I understand that your email was offline for an hour today, that's why you couldn't assist me.<br> I also understand that during that hour, you couldn't close my account.<br> I also understand that during that hour, you could not give me the available funds in my account.<br> <br> Guess what, Refiloe Matlou assisted me within 5 min.<br> This means, you do not have the basic knowledge you need to assist a Standard Bank client.<br> <br> Warren, I will be closing my account, which I intended to upgrade and use for my music related monies, which I'm expecting in the form of royalties from SAMRO, you can google Rokker Rogerz (My Alias) to listen to my works online, just so you know that what I am stating is real.<br> <br> Warren, you told me it's impossible for me to get my money, impossible!. You should be ashamed.<br> Please close the account and donate the cents to a charity of Standard Banks choice.<br> I am willing to sign paper work to that effect which can be sent to me via email. <br> <br> Warren, please get the appropriate training from your employer, in order to have the required knowledge, my experience with your lack thereof is nothing short of embarrassing.<br>

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Replies (1)
Standard Bank
Standard Bank's reply24 Jun 2015, 15:25
Official
Hello mndeninkosi,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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