Lack of information filter through to different departments like the card division. Your DSV Courier service lack professionalism and not call people back. After they let the phone ring only 2 times. Expecting the client to call them back so the client pa

When changing your address after relocating at Standard Bank only the address on bank account is changed. No changes filter through to other departments like the card division. When your cards are up to expire you get phone calls from DSV Courier's. The phone rings 2 times the dead. After that you get an SMS that you have to phone them for they can't reach you. Once you call them the are seeming to be illiterate for they can't take an address down. Then once you spell everything phonetically they say sorry but they need instructions from the bank to change the address. Again go back to the bank to change address with the card division. Bank branch is 25 kilometres away. No one understands that it's expensive for pensioners to travel up and down for no one informs you to also notify the card division.