rW
randy W

1 reviews | Active since Jan 2014

03 Jun 2020, 16:16

lack of feedback

My loans got approved for the holiday payment. My debit orders for may hasnt been reversed.This bank is really a struggle to work with...Number one the payment holiday itself I app**** for in march already and only got approved in may.Now the debut order reversal for may is taking long

0
Replies (2)
Standard Bank
Standard Bank's reply03 Jun 2020, 16:44
Official
Dear randy 

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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rW
randy W's update27 Jul 2020, 07:24
Reviewer Update
My loans got approved for the holiday payment. My debit orders for may hasnt been reversed.This bank is really a struggle to work with...Number one the payment holiday itself I app**** for in march already and only got approved in may.Now the debut order reversal for may is taking long.

My payment holiday was approved from may till july.Why did the debit order go off?now i must struggle to get hold of you guys to reverse it