Lack of Feedback and Response

The above person has taken over three months to provide feedback regarding applications on two home loans. Thus far, we have received NO written notification that the applications have been declined. The manager [Tears Mboweni] was contacted and still no feedback from her as well. <br> <br> I am quite upset as I've lost opportunity on these homes<br> <br> I've decided to move my Prestige Banking account to another branch and not use Arcadia as a branch. <br> <br>