NS
Nizaam S
1 reviews | Active since Feb 2017
13 Feb 2019, 09:11
Lack of Feedback and resolution times
I app**** for a credit limit increase on my credit card and have forwarded all relevant documentation to limits.cpc the email address i was provided with to date my limit increase has not been approved and i have not been updated. Standard banks service is appalling.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
13 Feb 2019, 11:28Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply13 Feb 2019, 11:28
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
*** (fax)
***
Standard Bank's replyOfficial
15 Feb 2019, 11:18Dear Nizaam Smith
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply15 Feb 2019, 11:18
Official
Dear Nizaam Smith
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's replyOfficial
18 Feb 2019, 08:55Dear Nizaam Smith
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply18 Feb 2019, 08:55
Official
Dear Nizaam Smith
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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