AS
Awonke S
1 reviews | Active since Oct 2024
25 Feb 2025, 16:53
Lack of due care and respect
Your non participation and lack of care after appointing transferring attorneys is annoying and costly. Velile & Tinto lawyers (Junette Haynes to be specific )were appointed by Standard Bank for a house transfer and the house has not been transferred to date since September 2024. We are in February but lodging has not taken place yet the lawyers have been provided with everything but their admin sucks. If they don’t loose documents they don’t know what’s happening with your case, they never provide any updates unless forced. As to why Standard Bank has not followed up with them I guess they are still enjoying the bonk amount from the seller hence they don’t care about the transfer.
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Replies (1)Standard Bank's replyOfficial
25 Feb 2025, 17:00Good day Awonke,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Feb 2025, 17:00
Official
Good day Awonke,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
