SD
Stacey D
1 reviews | Active since Feb 2023
06 Feb 2023, 06:51
Lack of courteousy to the elderly
Pathetic service received on a saturday. Staff adviced me that they are understaff due to it being a weekend hence we had to wait for 2 hours just to open up an account. My dad is 80 years old on chronic medication and had no toilet facility ...we were told to see on the outside if there were any...absolutely discourteous
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
06 Feb 2023, 07:44Good Morning Stacey
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Feb 2023, 07:44
Official
Good Morning Stacey
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***