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samikshapolly S
1 reviews | Active since Aug 2017
13 Jul 2024, 09:30
Lack of communication still no answer from this Bank
I am surprised at your lack of no communication. I have been a loyal client for over 25 years. My son is currently studying through an international campus and the campus could not process the payment. No communication from you guys to say if there is a problem this resulted in my sons studies been suspended due to your incompetence and lack of communication. I am now closing all my accounts as I have had enough of this bank. All customer service can say is Im sorry I'm sorry. You don't value your customers nor do you value education.
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
13 Jul 2024, 09:45Dear Samiksha,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Jul 2024, 09:45
Official
Dear Samiksha,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
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samikshapolly S's updateReviewer Update
13 Jul 2024, 11:40Your call center agent even cut me off because there is no solution continually putting me on hold then cutting me off. Your agent did not even call me back. Your services are going from bad to worse
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samikshapolly S's update13 Jul 2024, 11:40
Reviewer Update
Your call center agent even cut me off because there is no solution continually putting me on hold then cutting me off. Your agent did not even call me back. Your services are going from bad to worse
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samikshapolly S's updateReviewer Update
13 Jul 2024, 12:13At the expense of my sons education been suspended and blocked. He cannot submit assignments etc on the site. How long will the process take?
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samikshapolly S's update13 Jul 2024, 12:13
Reviewer Update
At the expense of my sons education been suspended and blocked. He cannot submit assignments etc on the site. How long will the process take?
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samikshapolly S's updateReviewer Update
13 Jul 2024, 14:21When is this call going to happen?
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samikshapolly S's update13 Jul 2024, 14:21
Reviewer Update
When is this call going to happen?
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samikshapolly S's updateReviewer Update
13 Jul 2024, 15:53What a joke?
You don't take education seriously.
Good bye standard bank I'm done with you I'm going to close all my accounts on Monday
You don't take education seriously.
Good bye standard bank I'm done with you I'm going to close all my accounts on Monday
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samikshapolly S's update13 Jul 2024, 15:53
Reviewer Update
What a joke?
You don't take education seriously.
Good bye standard bank I'm done with you I'm going to close all my accounts on Monday
You don't take education seriously.
Good bye standard bank I'm done with you I'm going to close all my accounts on Monday
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samikshapolly S's updateReviewer Update
15 Jul 2024, 10:40Can the CEO of Standard Bank come to the solution of this query. I'm sorry I'm sorry doesn't help when your child is locked out of lessons due to Standard banks incompetence. If this happened to the CEO of standard banks child I'm sure the turn around time will be much faster than your so called value customer
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samikshapolly S's update15 Jul 2024, 10:40
Reviewer Update
Can the CEO of Standard Bank come to the solution of this query. I'm sorry I'm sorry doesn't help when your child is locked out of lessons due to Standard banks incompetence. If this happened to the CEO of standard banks child I'm sure the turn around time will be much faster than your so called value customer
Standard Bank's replyOfficial
15 Jul 2024, 12:35Good day Samiksha
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jul 2024, 12:35
Official
Good day Samiksha
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
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samikshapolly S's updateReviewer Update
15 Jul 2024, 15:15Please go and tell that to the CEO of Standard Bank. I can come back to me with his answer
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samikshapolly S's update15 Jul 2024, 15:15
Reviewer Update
Please go and tell that to the CEO of Standard Bank. I can come back to me with his answer