Lack of communication from standard bank

Item: Standard Bank
Rating: 3
Author: George R

I have on several occasions asked that standard bank to phone me back and not once did they bother. this morning again I have another query and phoned the call centre, I wait and wait depleting my prepaid air time , and in the end I have to hang up. I have now asked the bank to phone me back .Lets see what happens now

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Replies (1)

Standard Bank's replyOfficial

17 Dec 2021, 14:04

Dear George R

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,
Complaint Resolution Centre
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Standard Bank's reply17 Dec 2021, 14:04

Official