Lack of Communication

I find it absurd that Standard Bank places a customer on ICT credit report when said customer has not used their Standard Bank Account for ages, has not received any statements or any calls saying that the account has gone into arrears. <br> <br> They now request payment - which has been done. I'm just appalled that they would let it get to this point before letting the client know. They also have the audacity to call you constantly for new products, but can't tell you that your current product is a concern. <br> <br> I've asked for this account to be closed on numerous occasions. <br> <br> Thanks Standard Bank for being ever so willing to take my money, and not contacting me earlier to state that the account has gone into arrears...