1 reviews | Active since Aug 2011
Lack of communication
Hi
Im relocating to Johannesburg and sent through an emails regarding my car insurance to ********** and ********** requesting my policy be updated and also to include excess waiver aswell as household contents on Monday.
It's now end of business day Wednesday. Why have I not recieved any feedback after the automated response states 48 hours I will recieve feedback
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***