NS
Neo S

1 reviews | Active since Feb 2018

28 Feb 2018, 16:23

Lack of asssitance

I'm really dissatisfied with the assistance I have received from Standard bank with regards to installment for my vehicle being debited twice. I have sent several e-mails with no response, spoken to 2 consultants and still don't have feed back if my issue will be solved and when it will be solved

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Replies (1)
Standard Bank
Standard Bank's reply01 Mar 2018, 01:24
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Thoko Kubheka

Complaint Resolution Centre
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*** (fax)
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