Lack of assistance Vehicle Finance Department

Hi Standard Bank,

I have been your loyal customer for many years and it seems when I really need help desperately from you, you let me down. I app**** for vehicle finance and I was declined by yourselves without telling me what is the reason. In Jan 2023 I am starting a new job and need a vehicle to be approved as I will afford to pay for car. I am trying to rebuild my life and if you care enough you will reason and help me. I been calling your vehicle finance department and been sent from 1 pillar to the next without proper assistance and urgent feedback. Your feedback with this urgent matter will be highly appreciated. Regards Barney