DT
Dianah T
1 reviews | Active since Nov 2019
27 Apr 2021, 07:33
Lack of Assistance: Pillar to Post
Please can I get a response. I have been sending emails to find out whom I can contact to get information about paying off my revolving loan. I am currently outside the country and would really appreciate some information regarding this matter.
Till today its just pillar to post. Getting frustrated with the lack of assistance.
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Standard Bank's replyOfficial
28 Apr 2021, 00:08Hello Dianah
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply28 Apr 2021, 00:08
Official
Hello Dianah
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***