RL
RG L

1 reviews | Active since Aug 2012

12 Jan 2026, 10:16

LACK OF ASSISTANCE

Please advise why it is so difficult to get a statement from your organisation??? I have made a few requests via email with no assistance.

0
Replies (11)
Standard Bank
Standard Bank's reply12 Jan 2026, 10:34
Official
Dear Rodney

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
*** 
RL
RG L's update12 Jan 2026, 15:30
Reviewer Update
Hi
i find that hard to believe, my phone is right next to me, it has not rang. There is no need to call me, you have my details, email the requested statements, simple. Stop wasting any further time.
RL
RG L's update16 Jan 2026, 11:09
Reviewer Update
So I got from a lady, there was so much noise in the background, she had to call me back, but we are no closer to getting the required assistance.
RL
RG L's update16 Jan 2026, 11:12
Reviewer Update
I am also waiting for feedback from Nonjabulo Hlongwane regarding an application made on 23 DEC 2025. ref ***
RL
RG L's update23 Jan 2026, 11:39
Reviewer Update
So after a call at 08:18am on the 21st, there is still no feedback on these queries
RL
RG L's update23 Jan 2026, 16:08
Reviewer Update
7pm
YOU DID THE SECURITY CHECKS, WHAT IS THE FURTHER DELAY?? SEND THE STATEMENT AS REQUESTED
WHAT IS THE UPDATE TO MY APPLICATION FROM DECEMBER??? 1 MONTH AND COUNTING!!!!!
RL
RG L's update23 Jan 2026, 17:07
Reviewer Update
PITY
730AM

RL
RG L's update23 Jan 2026, 17:09
Reviewer Update
YOU STILL HAVENT PROVIDED FEEDBACK WITH REGARDS TO MY DECEMBER APPLICATION!!!!!
RL
RG L's update23 Jan 2026, 17:15
Reviewer Update
1 MONTH AND COUNTING - WELL DONE!!!!
RL
RG L's update26 Jan 2026, 15:10
Reviewer Update
AFTER A FEW CALLS, A FEW EMAILS AND 3 CREDIT CHECKS, WE ARE STILL NO FURTHER.
THE STATEMENT HAS STILL NOT BEEN PROVIDED AS REQUESTED!!!
HOW LONG IS THIS STILL GOING TO TAKE????
RL
RG L's update27 Jan 2026, 13:08
Reviewer Update
YOU ARE OBVIOUSLY NOT TRYING THE RIGHT NUMBER!!!!
HOW DID THE PERSON GET HOLD OF ME LAST WEEK????

TRY HARDER, YOU ALSO HAVE MY EMAIL ADDRESS, STOP MAKING EXCUSES!!!!!!