RM
Rob M

1 reviews | Active since Nov 2018

03 Nov 2018, 02:40

Laaiplek Standard Bank Top Class

Recently back in RSA. Had a really good experience with the lovely people of Laaiplek Standard Bank branch. Manager and teller (so sorry I can't remember your names) were fantastic.

A pleasure dealing with you. Quick, efficient, and even though I should have gone to enquiries, teller desk was very obliging.

Small branch, but over deliver on customer service. Well done.

Rob Morris

0
Replies (2)
Standard Bank
Standard Bank's reply05 Nov 2018, 01:40
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply08 Nov 2018, 11:18
Official
Hi Rob

Please ignore th previous message as it copies in error.

We would like to thank you for posting your comment. 
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 

 We are delighted to hear of your wonderful experience with staff at Laaiplek Standard Bank branch. 

 We greatly appreciate your continued support 

 Regards 

Complaint Resolution Centre
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 *** (fax)
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